You can listen to this lovely music while you wait, in the waiting room.
Message from Our Sponsor: This is not a Zoom Bashing™ conference session. It is however, a session about the wise use, and the possible misuse, of the Zoom platform in faculty development opportunities at a university near you.
This began with Zoom school. It began with my kids going to Zoom School. It began not with the amazingness of videoconferencing, but with a pandemic and a culture that values convenience over hard work.
But wait, if you are here in this room, right now, it is time for the Big Giveaway!
Our special gifts today are two copies of the book that could have been written last weekend, but is actually from 1985. That, as you may recall, was before Zoom. Even before iPhones and stuff. We also have a The Grand Prize, a book that should be included in all faculty preparation, Teaching as a Subversive Activity. It was written in 1971, just a few years before 1985. Both books are by Neil Postman.
If you are interested in Postman, this hour-long video covers a lot of ground around his ideas in modern society.
Ok! That was fun. Now back to our regularly scheduled programming. Which now, as you read this, is about professional development in Zoomlandia. The title to the session is a play on the show Portlandia, because the conference this was shared live at was/is in Portland, Oregon.
Here is the cute little booklet I made for the conference session.
Like I was saying there at the top of this website page, I watched my kids go though Zoom school. As I noted in the introduction to the cute little book I made for the conference session, “I have been an instructional designer for 21 years. I graduated from Walden University in 2001 after two years of online classes. I was experimenting with “video conferencing” platforms long before Zoom was invented. I have wondered about the miracle of FaceTime and Google Hangouts. I watched my kids attended Zoom School though the pandemic. I have watched our collective culture at the university choose to remain at home.”
I know the latter part of those few sentences sound sad. My challenge here is this, “How do we use Zoom (or any video conferencing tools) wisely in professional development?”
This is the problem I am trying to solve. I do not have an answer, but I do have experiences to share and I feel challenged by them. This image was from a workshop one of our team ran just a couple of weeks ago. There were three presenters, a moderator, and out of 16 participants, exactly tow had their cameras on. You have probably been in similar situations. It is Zoom school all over again.
I ask these questions because most of my colleagues do most of the “training/workshop” stuff via Zoom. Not hybrid. Not on websites, but on Zoom and only Zoom. This all came to a head for me in a learning community I was in that was offered entirely on Zoom. The topic was the scholarship of teaching and learning, or SoTL for those who love acronyms, and while it was not immediately clear to me, I could tell over a couple years that it really was not working. At least not for me. The topic I ended up choosing to research was faculty development on Zoom. I use Zoom broadly. Probably more accurate is “video conferencing software.” But that takes too long to say and type, so I’m going to just go with “Zoom.”
As you might imagine there was much written about Zoom School, Zoom Fatigue, and faculty dissatisfaction with teaching Zoom school and administrative meetings held over the Zoom platform. Certainly, almost anywhere that has the 50 minute PowerPoint Zoom session, has been heavily critiqued. Not much love there.
It was harder to find surveys or writing on faculty PD and Zoom, but it is out there. I ended up adding much of it to a Google Notebook and asked a lot of questions. Originally, I was able to find and use 27 articles of various kinds to inform the Notebook. Many were about building engaging and high quality learning communities, but some also addressed more traditional HR style trainings and the classic one hour long workshop from say, IT, or the Teaching & Learning Center.
I made all kinds of things in the Notebook, and over the last year added more and more articles. Fun stuff. I think?
Over time I got away from the learning community, and thinking about Zoom use only in terms of the learning communities, and started to think about it more in terms of the types of training I offered. I also started talking to faculty about how they felt about the use of Zoom in our trainings. As you can imagine, I got a variety of answers.
I added the above mentioned Neil Postman in to the conversation. He would have said these tools change everything. Literally. He said, “A new technology does not add or subtract something. It changes everything.”
Absolutely. Everywhere.
“In courtrooms, classrooms, operating rooms, board rooms, churches and even airplanes, Americans no longer talk to each other, they entertain each other. They do not exchange ideas; they exchange images. They do not argue with propositions; they argue with good looks, authenticity and celebrity.”
— Neil Postman, Amusing Ourselves to Death: Public Discourse in the Age of Show Business
Is this what we are doing. Looking at our own images in Zoom meetings, wondering if our hair looks nice or our backgrounds shows that we have some money? BTW, I learned also through all this that turning off your “self-view” reduced Zoom Fatigue and helps you focus. So does changing the view to “Speaker View.” That way you can look at the one person speaking rather than 10 empty black boxes and six people staring at you.
The Little Book
I added some questions to my little fancy book handout embedded above. I’ll repeat the questions again below and while they are a part of the point here, I think. But, the really challenging is looking forward, to “What we can do.”
QUESTION #1
The “Screen Buffer” & Vulnerability Question
How often do virtual meetings allow us to hide behind a “screen buffer?” We can turn off cameras or mute mics when discussions get uncomfortable. How does that digital distance hinder the deep, vulnerable self-reflection needed for true pedagogical growth?
QUESTION #2
Loss of Informal Connection
When a Zoom meeting ends and everyone instantly logs off, what spontaneous “small talk,” informal bonding, or hallway conversations are we losing that used to build long-term trust and collegial friendships?
QUESTION #3
“Pizza Delivery” & Community Paradox
As Faculty Learning Community pioneer Dr. Milton Cox observed after offereing free pizza to his in-person group, , building authentic community virtually is “just so hard to do!” Are our online faculty development sessions building genuine social learning communities, or are they devolving into repetitive, one-way webinars?
QUESTION #4
Faculty Burnout & Screen Fatigue
In an environment where faculty are already overwhelmed by administrative workloads, does defaulting to Zoom for convenience lessen our burden, or does it add to screen fatigue and make faculty development feel like “just another meeting on the calendar?”
QUESTION #5
Strategic Hybrid Meetings vs. Default Habits
Which specific aspects of faculty development genuinely benefit from virtual spaces? Which essential human elements require physical presence and face-to-face interaction?
The questions above where asked in the conference session. But as noted, that was not where I wanted to go. I wanted to address the future, and things we can do. In the little book, I offered just a couple ideas.
- We can reach out to our colleagues in person. We can stop by their office, uninvited.
- We can offer some professional development only in-person.
- We can talk about the value of in-person events.
- We can advocate for more in-person events.
- We can create spaces that are inviting.
I hope you are not inferring here that I am saying, “Stop using Zoom for professional development activities.” I am not. I am simply trying to make more room for face-to-face interactions where professional development is concerned. I think we have swung too far in the Zoom direction.
So I ask you dear reader, “What are the things we can do to change all this Zoomlandia professional development?” How to we create more opportunities to connect with one another in person? As Neil Postman might ask us, “What is the problem we are trying to solve using this new technology?
For now, this is the end of this page. If you have ideas, comments, hopes or worries, please share them here. After the conference I shall return here and add a short video, or written, reflection on what I learned.